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A Letter to Second Life Residents
 
Metaforum:
Through the filter of a Victorian Aesthetic : The openspace controversy updated
Author : Edward Pearse, Duke of Argylle Posted : November 06 2008 01:00:00

The ongoing outcry over the 66% price increase to the openspace sims in SecondLife(tm) finally got some follow up this week with M Linden posting a change to the price hike and a rollout of a new type of openspace sim.
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Veyron's Adventures : Mistress Veyron of the Ministry of Truth
Author : Veyron Posted : November 06 2008 02:38:15

Thank you Citizens of Second Life for listening to an important announcement by Big Brother.  We want to thank all of our Citizens for the outpouring of joy they have been giving our great Leader in person for keeping the pricing of the product you have been using for so long Homestead Sims down.  As you know we have been offering this product for some time now, even to the point of offering increased services on those sims about six months ago.  But it seems some hooligans have been overusing and abusing these sims.

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Around the Grid with Harper : Linden Lab Revises Planned Openspace Price Change
Author : Harper Posted : November 06 2008 03:00:19

As promised, Mark Kingdon released an article for the Big Blog today, announcing changes to the planned price increase on the Openspace sims. As you may recall from our last exciting episode, it was originally planned to do a blanket increase on setup and maintenance (”tier”) in January 2009, with the tier rising from $75 USD to $125. The result was quick (if not instantaneous) and substantially explosive. In addition to blog reactions, a substantial Forum thread was started by the Lindens that grew to at least 250 pages, filled with gripes — but also with calmer, thoughtful commentary and suggestions.

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A Stroll Through Caledon : Cause and Effects
Author : Eladrienne Laval Posted : November 06 2008 04:59:00
The Lindens have made their latest openspace announcement, but you almost must read the knowledge base article as well, as it has more detail. In a nutshell, they are creating a pricing tier system that splits OS sims into "openspace" and "Homesteads". OS sims are to be light-use, 750 prims, with a cap of 10 AVs. Owners can put in for their OS sims to be Homesteads for light commercial and residential use, 3750 prims and a 20 AV cap. For both, script usage restrictions are as of yet TBD. Thing is with Homesteads is that the pricing goes from $75USD to $95 as of Jan 5, but as of July 9, it'll go up to $125--the price originally proposed in the last posting that set off the furor. Owners also have the option of exchanging openspaces for full regions as well, an option being entertained by some communities.
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Through the filter of a Victorian Aesthetic : More thoughts on the Openspace sim debate
Author : Edward Pearse, Duke of Argylle Posted : November 06 2008 05:58:00
Further to my earlier post I've had a chance to read through the announcement and have a think on it.
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Second Thoughts : Pandora's Light-Use Sims
Author : Prokofy Neva Posted : November 06 2008 07:47:11

Zonja Capalini : “We believe this is fair”, or how to make business customers and creative residents equally angry
Author : Zonja Capalini Posted : November 06 2008 13:30:48

“We believe this is fair”
M. Linden, in A Letter to Second Life Residents

0376

Let me tell you a story. I work for a company, let’s call it “C”. C had two full sims in Second Life, C1 and C2; C1 was mainly used for education (a very few hours a week, maximum 10 avies), and C2 was used to hold vanity offices for C’s top executives. At the same time, I had two normal sims, Condensation Land and Condensation Beach, which I was renting to some SL and RL friends and to some of C’s employees, losing a small amount of money every month in the process, but it was all so fun that I really didn’t care very much.
Then came the announcement and later the price change: you could have an OpenSpace, 1/4 of a sim for 1/4 of the price, this seemed fair, allowed finer control of the investments, to landscape more beautifully, to make places less congested, etc.
[As an aside: I don't think you can "abuse" a program. You can abuse a child, your husband or a resident, but not a program. Think about "abusing Excel" -- it's simply ludicrous.]
I met with C’s executives, and decided to do the following: C2 would be converted into four openspaces; three of them would be put around C1 and would hold, apart from the then current offices for C’s executives, more vanity offices for C’s personnel; one would be sold to me and become part of the Condensation Archipielago.
C thus paid US$ 250 to Linden Lab for the conversion, 40 hours of my time = € 4000, and was unable to use C2 during the two months it took for the Lindens to process the ticket, but had to pay for it anyway (= 2 * US$ 300); when you convert an island to an openspace you can’t keep the terraforming or the contents, all is wiped in the process.
C had invested or lost 250+4000*1,2+2*300 = 5650 US$, and had sold one void (US$ 250), but had now 256K sqm instead of 128, everything was nicer and ampler, and everybody was happy.
On my side, I received the new island (Condensation South), for which I paid US$250 to C and US$ 100 to Linden Lab, and I started to convert Condensation Beach to a void. Condensation Beach was hosting one of my best customers, my RL friend and fellow flickerite Ludmilla Writer. Since the conversion to a void wipes the island and Ludmilla is an active resident who can’t be without a proper house, I ordered another void (Condensation SouthWest), for which I paid US$ 250 more, terraformed it, and helped Ludmilla to move temporarily to it while her former place of residence was converted. Then I paid US$ 250 more to have Condensation Beach converted, waited two months more, during which I could not use a full sim I was paying for (US$ 600), then got four openspace sims; one was Condensation Beach, another was Condensation North, and the other two I sold in the market, for which I got US$500. Then I helped Ludmilla to terraform her Island, terraformed the other three islands, and gave my tenants nice terrains on the new islands. Most of my tenants never log in, but they kept paying me because it was not expensive and it was nice and fashionable to have a small piece of land in Second Life. I have not made an exact calculation of the amount of time I invested in terraforming the Condensation archipielago, but it’s for sure more than 100 hours; let’s put it down 100 hours for the sake of the calculations.
Of course it was my free time, but if I had been working this would have costed € 10,000 = S$ 12,000.
Ludmilla, who’s not a rich person IRL by the way, was making a big effort to be able to pay for her own island, but she was so proud of it that she spent a lot of L$ in buying trees and stuff to make it beautiful anyway.
So I had invested or lost 250*3 + 300*2 + 12,000 = 13,100 US$ and had earned US$ 500 by selling my two remaining islands, but everybody was happy: the new islands were wonderful and although I had put a huge amount of time in terraforming them, everything was so beautiful and my friend Ludmilla was blooming.
We then threw out a party for the opening of Ludmilla’s island:
Since Ludmilla’s island was an openspace, we made the party in Condensation Land, which is a full sim, so as not to stress the lesser sims (yes we were caring!).
A month later Linden Lab announced the price changes and the protests started:

0369 - Second Life needs YOU!

Now I almost lost C as a customer. C feels that they have been scammed, that they have spent US$ 5,650 for nothing, have asked me to downsize their presence in SL to one sim instead of 4 (most of the vanity offices will simply dissappear and some will be relocated to C1), are actively considering the possibility of renting a void from me if the conditions for Homesteads are confirmed, and have asked me to research other virtual worlds. They feel abused and threatened, they don’t want to have all the eggs put in the same basket any longer, and will migrate to another virtual world as soon as it’s technically feasible; they trust Linden Lab no more. They have started to ask themselves why does one need a realistic, vibrant environment just to hold meetings and give some classes, and will start to use SL in a more “practical” way. “Practical” meaning that they won’t care any longer that it’s realistic or beautiful, as they previously did; it will be much cheaper that way.
In the Condensation archipielago, things are not much better. Most of my tenants are not willing to accept a price increase; they were not using their land much anyway, so that’s a good occasion to become homeless altogether. Ludmilla is about to hang herself; she’s invested a lot of her precious money and now she feels it’s been for nothing; she will not be able to stand a 66% price increase, and she’ll have to downsize her terrain. I will buy one of C’s unused openspaces, pack it with the North, South, and SouthWest islands in a full sim, and attempt to sell it, if there’s still a sim market after the current debacle. I will only keep Condensation Land and Condensation Beach at the moment; it might well be that later on I sell Condensation Beach, if Ludmilla cannot pay for it, or abandon land in SL completely.
Before the crisis the Lindens were getting 4*300 = US$ 1200/mo from C and me combined; after the crisis they’ll be getting 2*300 + 125 = US$ 725, or 300+2*125 = US$ 550 if C1 is converted to a homestead, or 300+125 = US$ 425 if Ludmilla finally decides to abandon Condensation Beach. In the best scenario for them, they’ll be making (1200-725) * 12 = US$ 5,700 less a year. If we sum this loss of income to the money lost by C and by me, that’s 5,650+13,100+5,700 = US$ 24,450 of collective loss in a year. And 9 islands will become 3 islands, maybe two. Less landmass. Less SL. Less world. And less “residents”.
I’ve become interested in other virtual worlds. Some days ago I just ordered a private cluster of 4 sims in Openlife. I intend to recreate the full Condensation archipielago there; I’ll be posting the results to Flickr.
Now I understand that Second Life is switching from a social experiment to a business platform. The point is that, as C people keep saying lately, to have Immersive Workspaces-like meetings you don’t need ultrarealistic environments, WindLight, expensive furniture or good looking avatars. In that market, a new world will surely appear, much more lightweight, sooner or later. The SL client is overkill, and SLim is simply ridiculous.
On the other hand, SL richness come from the fact that people like us, the creative people they are now neglecting and abusing, love to live in SL and make it beautiful and take pics and videoss of it. If we get fed up, we will migrate to another world, and then the Lindens will have an empty world that nobody will use, not even entreprises, because SL is overkill for the enterprise.
Me personally I’m much more than fed up. I’m infuriated.
Some links:
      
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Hibernia on the Skids : Linden Labs' Openspace Sim Compromise offers very little hope for themed Communities in Second Life
Author : Hotspur O'Toole Posted : November 06 2008 13:33:00
As recently reported in NWN, reaction to yesterday's compromise measures by Linden Labs was somewhat underwhelming. Many of the communities I have mentioned previously in Hibernia are being hit very hard by this measure, and most feel that the Homestead Act doesn't address the specific need of those communities.
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What Is This Crap? : "M... two..." "YOU SUNK MY SAILING SHIP!"
Posted : November 06 2008 14:29:18
I said:
in this case, they're aiming the cut-back openspace/void to the sailing and flying communities, right? did M or Jack or others actually have those communities test this lesser offering to see if they'd actually use such 750 prim/20 av sims? or are they, once again, tossing something out without involving residents in the development of the product/beta-ing of it prelaunch?
Ravishal says:
Lets get real. 750 Prims and 10 avatars max. What a load of horsesh*t. Sure, 750 prims will garner you a nice lighthouse and a bunch of rocks and trees but the egregious part is the 10 avatar limit. In my 2-3/4 years in SL I spent a lot of time associated with the sailing community. A 10 avatar limit to a sim is not going to cut it. A large race and or regatta can have more than 10 avatars in a given sim at any time. The last damn thing you want is to have participants bounce off a sim boundary because there are too many avatars in a sim at once. I know for a fact several Lindens have watched races in the past and know how many people can be involved.
I guess I have my answer. Let's hope that there's not just another backpedal in the cards but also a concerted effort by M and Jack to reach out to these affected customers in order to come up with a product and price-points that work for everyone. Yes, I said customers. Not community. Not residents. Customers. With money. That they could be spending on comics books, drugs, really ugly clothes at Goodwill, body piercings, Palin In 2012 posters, or Cranberry Sierra Mist (damn, I love that stuff!). Or that there are educational institutions willing to sponsor/front for the sailing communities. I, for one, would love to see a college nowhere near a lake or ocean sponsor such an effort just for the irony value. I'd burn a group slot just to be a part of "Colorado School Of Mines Sailing Association" eh. Wouldn't you?
Hotspur has a report from a Caledon discussion on the subject. ... More >>

The Secondlife Newspaper : Dear M(ark)
Author : Dana Vanmoer Posted : November 06 2008 15:47:00
Regarding the openspaces mess you have got yourself into.
James and I were discussing this issue and disagreeing since James looks at things purely from a business owners perspective whereas I tend to look at how your decisions have affected the people. There was no argument purely a theoretical discussion and to be honest he had certain points but none which excuse the way you have treated your customers.
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